All kinds of people
- all kinds of roles
We rely on a team of people working in a variety of roles to make the FRS function. Some of the positions you'll know like the Firefighters, but others might surprise you.
Click below for a list of some of the roles that make the FRS the life saving service it is:
Operational Roles
Firefighter:
They have two main roles. The first is to attend any kind of incident, from fires to floods, or car crashes to chemical spills. The second is to provide Fire Safety advice within the community.Crew Manager:
Their main responsibility is the Fire Appliance and crew. But they do also take charge of smaller incidents and provide support to the Watch Manager.Watch Manager:
They lead a number of smaller teams at larger incidents. Other duties can include being a Fire Safety Inspector.Station Manager:
Their main duty is ensuring the Service's delivery at one or more Fire Stations. They can also be asked to take charge of larger incidents.Group Manager:
They are responsible for the Service across a geographical area (like London) or head a specialist department like Training or Operational Development*.Area Manager:
They're responsible for a larger geographical area (like Devon) or for heading a Directorate in the Service*.Assistant Chief Fire Officer:
They have strategic responsibility for one or more Departments within the Service*.Deputy Chief Fire Officer:
Their main duty is strategic responsibility for Departments, but they also support the Chief Fire Officer*.Chief Fire Officer:
The Head of the Service. They are responsible for ensuring effective delivery of all Fire & Rescue Service duties*.Non-Operational Roles
Human Resources
Advises on and implements policies relating to the effective use of personnel within an organisation.
Equality and Diversity
Promote equality and diversity across the organisation.
Community Fire Safety
Advise businesses, local residents and educational organisations on Fire Safety.
Health and Safety
Responsible for the organisations health and safety obligations.
Web and Graphic design
Responsible for web and graphic design for the Service.
Media Liaison and communication
Handle any news or media enquiries for the Service.
Marketing
Handles the internal and external campaigns.
Information Services
Responsible for the IT services.
Finance
Responsible for the financial aspects.
Performance Management
Responsible for managing performance of the organisation.
Mapping and Data Management
Responsible for managing data and forecasting outputs and needs.
Strategic Planning
Responsible for ensuring that the Service is meeting the needs of the community.
Statistical analysis
Analysing statistics and data.
Fleet vehicle management
Responsible for maintaining Fire appliances and vehicles.
Fire Control
Responsible for answering the 999 calls.









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